A Focus on Group Homes Insurance

AFC has specialized in Social Services insurance that includes insurance for Group Homes for more than a decade. But we felt that if our readers really wanted to know the nitty gritty, field-clocking experience of writing Group Homes, who better to hear it from than the actual insurance agent?

Liam Kemmerley, an Account Executive of Lamb Financial Group in Conshohocken, Pa. has 11 years of insurance experience under his belt — which even includes time spent on the carrier, wholesale brokerage and retail sides! As a firm, Lamb Financial specializes in Human Service organizations insurance and has partnered with over 150 Group Home-related accounts primarily in the Northeast/Mid-Atlantic region, but they also work with clients on a nationwide basis.

For Kemmerley, he explains that he enjoys writing Group Homes “because this is a significant part of the Long Term/Personal Care industry, that has enormous growth potential and serves as an important part of our population.”

Lamb Financial is seeing an increase from both a nonprofit and for-profit stance.

Kemmerley explains that it is an “underserved class of business in the insurance community.” He continues to explain that Group Homes represent various aspects of human services, which impacts numerous people, including the “Elderly, Developmentally Disabled, Mentally Handicapped, [and] Addiction Recovery.”

Although Group Homes differ from the traditional care from hospitals, Kemmerley says they tend to have nearly consistent exposures.

“Many times we see clients that are lacking the proper coverage to protect their organizations, whether it be the absence of Professional Liability, Abuse & Molestation coverage, or Hired & Non-Owned Auto Liability,” Kemmerley continues. “Although their budget or revenue size may be smaller, their exposure is the same and needs to be addressed in the policy.”

As with any insured, risk management procedures are crucial. Kemmerley sites client on client/failure to supervise as one of the largest exposures for abuse and molestation claims. He also indicated poor driver training and improper controls and risk management for auto fleets as large exposures for Group Homes.

Kemmerley advises in order to keep claims reasonably low, insureds should maintain staff training and how to handle different situations with clients and client safety, keep staff to client ratios in compliance with state regulations and implement adequate procedures for distribution of medication.

For insureds that have an Auto exposure, he suggests to consistently monitor drivers and procedures with clients in and out of the vehicles.

Kemmerley indicates that the biggest mistake an agent can make when writing Group Homes is “treating a smaller account as if it is a smaller account and not making certain the insured has the proper limits and coverages in place that a larger organization would have. Despite the size of an account the exposure is consistent with larger organizations. These are not cookie cutter risks and should not be treated as such.”

For additional information on Group Homes Insurance, contact AFC at 877-456-5323 or via email at submissions@afcins.com.


AFC Insurance writes this blog. The content and opinions expressed in this blog are strictly for informative purposes from sources that are presumed accurate. AFC Insurance does not assume responsibility for any misguided information and no guarantees are implied.